After extensive consultations with the Interim Insolvency Administrator Axel Bierbach and the Dispute Resolution Fund, FTI Touristik GmbH has decided to cancel all trips with departure dates until Friday, 5 July 2024.
“Since the beginning of the week, we have been exploring all options with FTI and DRSF to fulfill already booked flights for the benefit of our customers. Although a solution seems possible, it is not possible in a few days. For customers who will be departing at short notice, we believe that canceling all flights during the weeks “The next four is the best solution. This provides customers with the certainty and flexibility needed to plan their next vacation,” says Bierbach. According to him, implementing trips during this period will be associated with many uncertainties and risks that vacationers face in the destination countries.
BigXtra
The decision affects all holiday offers, individual bookings and individual services booked by customers during this period via FTI Touristik GmbH, the sales brand 5vorFlug and BigXtra Touristik GmbH. Yesterday, BigXtra Touristik GmbH, a subsidiary of the FTI Group, filed for bankruptcy in the Munich District Court. Bierbach has also been appointed interim insolvency administrator for this company.
Solution
FTI and Bierbach are working diligently with DRSF to find a solution. “Intensive negotiations are currently underway to see if the acquisition of Holiday Packages is feasible and feasible,” Bierbach said. “Our goal is to enable customers to travel to the destination during the planned holiday period for the agreed travel price, taking into account the deposit already paid. Especially for customers with large deposits or a small budget, this will be an opportunity to travel without having to wait for a travel refund from Before the Dues Settlement Fund, he added: “At the same time, we realize that we only have a short time to find such a solution, because the uncertainty, especially in light of the upcoming summer holidays, poses a great burden on all affected vacationers, and therefore a decision will be made.” Whether all remaining bookings will be canceled or taken over by other providers remains to be seen very soon.
harassment
Regarding holidaymakers currently still in destination countries, Bierbach said: “We deeply regret the inconvenience and are doing everything we can to keep it to a minimum for all those affected.”
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