PlayStation Stars, the rewards program Sony launched in 2022 to replace PlayStation Rewards, has now been offline for 25 days. That means it has been offline longer than the PlayStation Network did after the infamous hack in 2011. Following that attack, PSN was offline for 23 days.
The impact is less significant now, of course, but it is remarkable that a PlayStation feature remains offline for so long. Furthermore, Sony has barely communicated about the matter, making it entirely unclear what the problem is exactly and when it will be fixed.
As mentioned earlier, PlayStation Stars is an add-on program. It rewards players with coins when they purchase certain games, and digital collectibles can also be collected by participating in certain campaigns. Discounts can also be earned through the program, making it a cashback feature that you can benefit from in the long run.
PlayStation Stars is normally accessible via the PlayStation app, but since June 6, users have only seen an error message. Sony says it is aware of the issue and is working on a fix, but for now PlayStation Stars remains offline, and Sony is very quiet about the issue.
The timing is unfortunate, too. PlayStation Stars went offline just as Sony was promoting Days of Play, where perks could also be earned. While Sony confirmed that users continued to collect points in the background, due to the service being inaccessible, users were unable to track their progress.
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